個人資料（私隱）條例
我們意識到您的私隱是非常重要的，且LETSPETTLE 毛林大會將致力保護您的私隱。除非您自願向我們提供您的個人資料，否則我們不會根據下文所述收集和使用您的個人資料。另外，我們在香港特別行政區將遵守香港私隱條例（即《個人資料（私隱）條例》）的有關規定。如您選擇不提供您的個人資料，則您將無法接受您所訂購的產品或服務，或者無法在我們的網站、應用程序或其他媒體上註冊。
在下列的情況下，我們會要求您提供您的個人資料：
* 登記您的個人資料以在本店的網站建立一個帳戶或要求訂閱我們的通訊；
* 參與推廣活動或網站提供的其他功能；
* 要求獲取產品目錄；
* 要求接收任何促銷、推廣或其他類型的通信；
* 透過我們的客戶部門作出查詢或提出意見；及/或
* 於本店的平台上購買商品。
LETSPETTLE 毛林大會將向您收集的個人資料類別包括但不限於以下與本私隱政策所載之目的相關且必要之資料。
* 身份與聯絡資訊（例如姓名、地址、電話號碼或電子郵件地址），當您願意提供此類資訊用以如登入線上帳戶或於門店中填寫客戶資料卡，以參與活動或購買商品時；或當您要求於本店門市使用提貨服務時。
* 付款資訊：例如，您必須提供信用卡的詳細資訊、銀行帳號或其他付款詳細資訊，才能接受從本店訂購產品或服務。
* 統計資訊：例如您的性別和生日。
* 您訪問本店專門店時之影像（如設置有監視系統），或您致電本店客戶服務熱線時之聲音（因您的電話可能會被錄音）。
* 在您與我們客戶服務員進行保密聯繫或會面時，所選擇透露的偏好和興趣（其中可能包括您對我們系列或品牌的偏好、您的身材、生活方式或家庭的基本資訊）。
* 您在公共場所、我們的社交媒體頁面或我們的網站上提交或發布的資訊，例如產品評論。
* 有關您於網路上或本店購買商品的資訊。 這可能包括您購買的產品及其價格。
* 如果您使用我們的網站或手機應用程式，我們可能會收集您正在使用的瀏覽器以及您瀏覽行為的相關資訊。
必要時，出於以下目的，且在適用法律允許的範圍內，我們還可能收集發佈於第三方網站或社交媒體平台上有關本店的產品和服務的資訊。
在適用法律允許的範圍內，您的個人資訊是直接向您收集（例如，如果您在本店網站/應用程序上創建了一個帳戶，或於門店中與我們的客戶顧問或於我們的客戶服務熱線進行交流），或者間接透過您收集（例如，當使用如瀏覽器 cookies 的追蹤工具時），或透過第三方收集（例如，通過社交媒體平台）。
根據《個人資料（私隱）條例》，您有權查閱及更正您的個人資料。如果您希望查閱或更正您的個人資料，請透過電郵將您的要求發送給我們至personaldata@letspettle.com。
我們有意使用您的個人資料以向您發送與本店產品和服務有關的活動、特別優惠和推廣資料，我們需要您的同意方可將您的個人資料用於上述目的。
我們可能為達致直接促銷的目的，向提供上述產品和服務的集團法人（無論位於香港還是海外）分享您的個人資料。我們需要您的同意方可將您的個人資料用於上述目的。
如果您選擇退出接收我們發送的任何通訊或推廣或促銷資料，請透過電郵將您的要求發送給我們至personaldata@letspettle.com。如果您表示不希望再收到這些資料，我們不會再就這些目的與您聯絡。如您選擇拒絕收到我們發送的任何通訊或推廣或促銷資料，並不會：
（a）妨礙我們透過電子郵件或其他方式就您目前或過去與我們的關係進行溝通
（b）妨礙我們（包括我們的員工、承包商、代理商和其他代表）在維持及改善我們的資料庫和網站期間查閱和查看您的個人資料
；或（c）妨礙我們根據本私隱政策另行使用您的個人資料。
我們將盡力採取一切合理的步驟，以確保您的個人資料受到保密和安全，我們將採取適當的措施，以防止顧客的資料發生任何非法或意外的損毀、意外喪失、未獲准許的披露或查閱或其他非法的處理行為。我們會加倍注意，確保我們資訊系統得到適當的保護及提升安全性。
我們已使用特定工具並在合理及可行的情況下保障顧客的個人資料安全。該等工具的使用或會導致我們的安全服務人員查閱到個人資料。而該等資料將根據適用的資料保護法規僅為對安全問題加以管理之唯一目的而收集和處理。
但本店的使用者須注意，由於互聯網的開放性質，我們無法保證我們服務器上儲存的或在使用者之間傳送的您的任何個人資料不會未獲准許地被查閱，並且，我們聲明，如果任何資料或通信被盜竊或喪失、未獲准許地被查閱或受損，或被截取，我們對此不承擔任何責任。透過瀏覽及使用我們的網站，即表示您確認您理解並同意承擔這些風險。
我們可能會連結至我們無法控制的第三方網站或服務。
您也許可以從我們的網站或應用程式進入某些第三方網站。
此政策不適用於除本店以外的第三方網站。我們亦同時強烈建議使用者查看訪問的所有第三方網站披露的的私隱及個人資料安全保護政策，以了解它們如何處理您的個人資訊。我們對這些第三方網站所披露之私隱政策及條例不負擔任何責任。
我們將針對新的技術、經營方式和客戶需求，不斷評估我們在私隱權方面的實務。隨著我們對服務的提升及多元化，我們的私隱政策可能發生變化。除非根據適用法律的要求須獲得您的同意，LETSPETTLE有權隨時修改我們的私隱政策，並透過在網站上通知您發佈相關私隱政策的更新版本。
如果您對於保護您的個人資訊有任何疑問，請透過電郵與我們聯繫（電郵：personaldata@letspettle.com ）。
Personal Data (Privacy) Ordinance
We recognize that your privacy is of the utmost importance, and LETSPETTLE is committed to protecting it. Unless you voluntarily provide your personal data to us, we will not collect and use your personal data except as described below. Furthermore, we will comply with the relevant provisions of the Personal Data (Privacy) Ordinance (hereinafter referred to as the "Ordinance") in the Hong Kong Special Administrative Region. If you choose not to provide your personal data, you may not be able to receive the products or services you ordered, or register on our website, mobile applications, or other media platforms.
We will request you to provide your personal data under the following circumstances:
● Registering your personal data to create an account on our website or requesting to subscribe to our newsletter;
● Participating in promotional activities or other features provided on the website;
● Requesting a product catalog;
● Requesting to receive any marketing, promotional, or other types of communications;
● Making inquiries or providing feedback through our customer service department; and/or
● Purchasing goods on our platform.
The categories of personal data collected from you by LETSPETTLE include, but are not limited to, the following information that is relevant and necessary for the purposes set forth in this Privacy Policy:
● Identity and Contact Information: Such as name, address, telephone number, or email address, when you voluntarily provide such information to log into an online account, fill out a customer profile card in our brick-and-mortar stores to participate in events, purchase items, or when you request to use our in-store pickup service.
● Payment Information: For example, you must provide credit card details, bank account numbers, or other payment details in order to accept products or services ordered from our store.
● Demographic Information: For example, your gender and date of birth.
● Images and Voice Recordings: Images of your visits to our physical boutiques (if surveillance systems are installed), or your voice when calling our customer service hotline (as your calls may be recorded).
● Preferences and Interests: Information you choose to disclose during confidential communications or meetings with our customer service representatives (which may include your preferences regarding our collections or brands, your size, lifestyle, or basic family information).
● Public Submissions: Information you submit or post in public spaces, on our social media pages, or on our website, such as product reviews.
● Purchase History: Information regarding your purchases made online or at our stores, which may include the products purchased and their prices.
● Technical Information: If you use our website or mobile application, we may collect information regarding the browser you are using and your browsing behavior.
Where necessary, for the following purposes and to the extent permitted by applicable laws, we may also collect information published on third-party websites or social media platforms regarding our store's products and services.
To the extent permitted by applicable laws, your personal information is collected either directly from you (for example, if you create an account on our website/application, or communicate with our customer advisors in-store or via our customer service hotline), indirectly through you (for example, when using tracking tools such as browser cookies), or through third parties (for example, via social media platforms).
In accordance with the Personal Data (Privacy) Ordinance, you have the right to access and correct your personal data. If you wish to access or correct your personal data, please send your request to us via email at personaldata@letspettle.com.
We intend to use your personal data to send you information regarding events, special offers, and promotional materials related to our products and services. We require your consent before we can use your personal data for the aforementioned purposes.
For direct marketing purposes, we may share your personal data with legal entities within our group (whether located in Hong Kong or overseas) that provide the aforementioned products and services. We require your consent before we can use your personal data for this purpose.
If you choose to opt out of receiving any communications, promotional, or marketing materials from us, please send your request via email to personaldata@letspettle.com. Once you indicate that you no longer wish to receive these materials, we will cease contacting you for these purposes. Your choice to refuse such communications, promotional, or marketing materials will not:
● (a) Prevent us from communicating with you via email or other means regarding your current or past relationship with us;
● (b) Prevent us (including our employees, contractors, agents, and other representatives) from accessing and reviewing your personal data during the maintenance and improvement of our database and website; or
● (c) Prevent us from otherwise using your personal data in accordance with this Privacy Policy.
We will endeavor to take all reasonable steps to ensure that your personal data is kept confidential and secure. We will implement appropriate measures to protect customer data against any unlawful or accidental destruction, accidental loss, unauthorized disclosure or access, or other unlawful forms of processing. We will exercise extra diligence to ensure that our information systems are properly protected and that security is enhanced.
We utilize specific tools to safeguard the security of our customers' personal data within reasonable and practicable limits. The use of these tools may result in our security personnel accessing personal data. Such data will be collected and processed in accordance with applicable data protection regulations solely for the purpose of managing security issues.
However, users of our store should note that due to the open nature of the internet, we cannot guarantee that any personal data stored on our servers or transmitted between users will be completely free from unauthorized access. Consequently, we declare that we shall bear no responsibility or liability for any theft, loss, unauthorized access, damage, or interception of any data or communications. By browsing and using our website, you acknowledge that you understand and agree to assume these risks.
We may provide links to third-party websites or services that are beyond our control. You may be able to access certain third-party websites from our website or application. This policy does not apply to third-party websites outside of our store. We strongly recommend that users review the privacy and personal data protection policies disclosed by all visited third-party websites to understand how they handle your personal information. We do not assume any responsibility or liability for the privacy policies and practices disclosed by these third-party websites.
We will continuously evaluate our privacy practices in light of new technologies, business methods, and customer needs. As we enhance and diversify our services, our Privacy Policy may change. Except where your consent is required by applicable laws, LETSPETTLE reserves the right to modify our Privacy Policy at any time and will notify you by posting the updated version of the relevant Privacy Policy on our website.
If you have any questions regarding the protection of your personal information, please contact us via email at personaldata@letspettle.com.
